9 Best eCommerce Help Desk Software: The Complete List (2023)
If you’re an online retailer, you know that customer satisfaction is everything. Failing to provide good customer service can have a significant impact on your
February 28, 2023
If you’re an online retailer, you know that customer satisfaction is everything. Failing to provide good customer service can have a significant impact on your
Angry customers are something that all online sellers will have to deal with at some point. Find out how to turn this challenging situation around and deliver a positive outcome.
If you have an eCommerce customer-facing business in 2023, it’s a given that your customers are talking to your business, or, indeed, about your business,
Watching customer service videos is a great way to grow your knowledge, be inspired and find tips to share with your support team. Ranging from two minutes to twenty minutes, here are 14 inspirational customer service videos to inspire you and your team.
Vacations used to be really simple when you were still in the corporate world. You’d put in for some time off, enjoy yourself guilt-free, and
Today’s customers have a number of different ways through which they can contact your business for help and questions, such as phone, email, live chat
No matter what industry you’re in, you’re being measured against the best customer experience a consumer has had. Seems like a lot of pressure, right?
Guest post by Ruth Castillo from MerchantSpring Walmart Marketplace isn’t a brand-new eCommerce platform. It has existed since 2009. However, it did not have the
Worried that your average order value is lower than your competitors'? You might tell yourself that any sale is better than no sale, but if
Take a look at the Freshdesk Chat and the alternatives – and then choose eDesk’s Live Chat.
Which online marketplace should you grow your retail business with? Here are 16 of the best.
eDesk’s integration with Mirakl will enable marketplace sellers to centrally manage all their customer support, at scale, in one unified inbox. eDesk, the e-commerce platform
Want monthly eCommerce tips, trends and news direct to your inbox?
Choose your language
© eDesk 2022, All rights reserved.
