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Author: Fiona O'Connor

10 ways to make angry customers happy

Angry customers are something that all online sellers will have to deal with at some point. Find out how to turn this challenging situation around and deliver a positive outcome.

Customer service videos

14 Stunning Customer Service Videos to Motivate and Inspire

Watching customer service videos is a great way to grow your knowledge, be inspired and find tips to share with your support team. Ranging from two minutes to twenty minutes, here are 14 inspirational customer service videos to inspire you and your team.