You don’t have to take our word for it.

We figured that you’re probably curious about how it all works, so we’ve made it easier for you to learn about what eDesk has to offer— at your own pace.

See how it works
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Sit back and learn.

It’s time to set your team up for success. Learn about how eDesk is revolutionizing customer support for eCommerce sellers like you.

What is eDesk?
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What is eDesk? 🤔

Hint: It’s an eCommerce Helpdesk.

The eDesk Mailbox
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The eDesk Mailbox

Organize your customer support.

Reporting
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Team & Business Reporting

Plan and improve team performance.

Replying to tickets
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Replying to Tickets

Reply with all the context at hand.

Smart Tools
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Automating workflows with Smart Tools

Hello automation, goodbye repetitive work!

Fast templates
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Responding faster with Templates

Breeze through repetitive questions with templates.

See how it works

Ready when you are 😁

If you like what you see— let’s dive straight in.
Start your free trial or book a slot to learn the ropes with one of our eDesk specialists.