Login Book a demo Start for free

All your eCommerce customer support tips, education and news

Subscribe and we will keep you updated

eDesk Launch Smart Inbox

eDesk Supercharges Customer Support with AI Advancements, Equipping Retailers for Ongoing eCommerce Boom

Cillian Bracken-Conway March 16, 2021

eDesk Helpdesk

A Message From Our CEO: The Next Phase of eDesk

Ann O'Sullivan March 16, 2021

Customer support trends

7 Customer Support Trends for 2026 That eCommerce Sellers Need to Watch

Cillian Bracken-Conway March 8, 2021

eDesk Product Update Feb 2020

eDesk Product Update: Feb 2021

Cillian Bracken-Conway February 16, 2021

Customer Service Statistics

99+ Essential Customer Service Statistics for 2025

Cillian Bracken-Conway February 4, 2021

eCommerce conferences

10 Must-Attend eCommerce Conferences in 2025

Cillian Bracken-Conway February 1, 2021

CarParts.com

How CarParts.com Slashed Customer Support Response Time

Cillian Bracken-Conway January 14, 2021

10 eCommerce Predictions That Will Define Winners in 2026

Cillian Bracken-Conway December 24, 2020

Enterprise Ecommerce Platforms

7+ Best Enterprise eCommerce Platforms for 2025

Cillian Bracken-Conway December 22, 2020

Amazon Product Finder Tools

13 Best Amazon Product Finder Tools

Cillian Bracken-Conway December 18, 2020

7 Ways to Reduce Your eBay Seller Fees cover

eBay Seller Fees Explained

Ann O'Sullivan December 1, 2020

Google Shopping

Google Shopping Announcement is a Game Changer For Retailers

Cillian Bracken-Conway October 14, 2020

Follow us on:

Customer Stories