Exceptional eCommerce Customer Support. Driven by Intelligent Customer Engagement.

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Seamless, Intelligent, and Scalable Support with eDesk AI

We use generative AI to transform ecommerce support, automating responses and enhancing customer satisfaction.

AI Automations
Streamline support with intelligent ticket routing, automated replies, and sentiment analysis.

Customize without Compromise

We built eDesk customer support software to help eCommerce sellers grow—by engaging customers before the sale, simplifying support and building loyalty with every interaction.

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eCommerce Support That Scales With You

Seamless Support Across 300+ leading apps– Wherever You Sell, We Connect!

Real Stories, Real Impact

How Sennheiser slashed response times by 61% as new ticket volumes surged by 24%
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Brandon Beckham

eCommerce Support Specialist
See how eDesk's AI Chatbot answers 70%+ of WaveSpa's customer queries in an instant
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Tom Jeffrey

Creative Director & Co-Founder
Professional
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Streamline and optimize your entire support operation

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

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