Exceptional eCommerce Customer Support. Driven by Intelligent Customer Engagement.
Empowering teams to deliver top tier support and drive sales.
























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Seamless, Intelligent, and Scalable Support with eDesk AI
We use generative AI to transform ecommerce support, automating responses and enhancing customer satisfaction.
AI Automations
Streamline support with intelligent ticket routing, automated replies, and sentiment analysis.



Customize without Compromise
We built eDesk customer support software to help eCommerce sellers grow—by engaging customers before the sale, simplifying support and building loyalty with every interaction.
eCommerce Support That Scales With You
Real Stories, Real Impact
How Sennheiser slashed response times by 61% as new ticket volumes surged by 24%
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Brandon Beckham
eCommerce Support Specialist
See how eDesk's AI Chatbot answers 70%+ of WaveSpa's customer queries in an instant
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Tom Jeffrey
Creative Director & Co-Founder



Professional

Streamline and optimize your entire support operation
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
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