Alltricks aims to offer the greatest cycling, running and outdoor catalogue with the best prices! With more than 600 brands including Shimano, Sram, Mavic, Michelin, Nike, Asics, Oakley, Garmin, Salomon, and The North Face, Alltricks serves over 1 million customers in more than 70 countries around the world.
How does Alltricks work with eDesk?
Once you connect your Alltricks to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Alltricks to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Alltricks app?
Connecting your Alltricks account to eDesk will allow you to see all your buyer messages from that Alltricks account directly in your eDesk Mailbox.
You will also see the relevant Alltricks customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Alltricks will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Alltricks channel reporting
Built in auto replies
Manage your Alltricks marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates