KaDeWe

Send/receive messages to/from your KaDeWe customers.

About KaDeWe

The Kaufhaus des Westens, usually abbreviated to KaDeWe, is an iconic German department store that is the second-largest department store in Europe. Its online marketplace sells designer clothing, beauty and wellness products, food, homeware, and more.

How does KaDeWe work with eDesk?

Once you connect your KaDeWe to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect KaDeWe to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the KaDeWe app?

Connecting your KaDeWe account to eDesk will allow you to see all your buyer messages from that KaDeWe account directly in your eDesk Mailbox.

You will also see the relevant KaDeWe customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on KaDeWe will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and KaDeWe channel reporting

Built in auto replies

Manage your KaDeWe marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Entdecken Sie über 75 weitere Anwendungen und Integrationen

Optional

Shop Apotheke

About Shop Apotheke Shop Apotheke, one of the leading online pharmacies in Europe, launched its marketplace in 2021. Currently offering over 100,000 products, retail partners …

Optional

Digi-Key

About Digi-Key Digi-Key Electronics is recognized as both the leader and continuous innovator in the high service distribution of electronic components and automation products worldwide. …

Optional

Brico Privé

About Brico Privé Brico Privé is one of France’s leading online marketplaces for DIY, gardening, and home improvement products. Offering top-brand, professional-quality equipment at a …

Optional

Click Frenzy

About Click Frenzy Click Frenzy is an Australian e-commerce website that holds regular online sales events throughout the year, including the mega-sales Click Frenzy Mayhem …

See our Privacy Notice for details as to how we use your personal data and your rights.

Weitere Informationen über die Verwendung Ihrer personenbezogenen Daten und Ihre Rechte finden Sie in unserem Datenschutzhinweis.