About Ubaldi
UBaldi is a French retailer that offers major brands at affordable prices. With 100,000 products that span consumer electronics, toys, home appliances, bedding, furniture, beauty, and more, Ubaldi serves a large customer base in France.
How does Ubaldi work with eDesk?
Once you connect your Ubaldi to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Ubaldi to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Ubaldi app?
Connecting your Ubaldi account to eDesk will allow you to see all your buyer messages from that Ubaldi account directly in your eDesk Mailbox.
You will also see the relevant Ubaldi customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Ubaldi will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
- A centralized inbox for all apps
Real-time dynamic Insights - Full team and Ubaldi channel reporting
- Built in auto replies
- Manage your Ubaldi marketplace SLAs
- Auto-translate your messages
- Respond faster with snippets and templates
