About Super Pharm
Super-Pharm is a pharmacy, drugstore and perfumery with stores in Poland, Israel, Trinidad and Tobago, and China.
How does Super Pharm work with eDesk?
Once you connect your Super Pharm to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Super Pharm to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Super Pharm app?
Connecting your Super Pharm account to eDesk will allow you to see all your buyer messages from that Super Pharm account directly in your eDesk Mailbox.
You will also see the relevant Super Pharm customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Super Pharm will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Super Pharm channel reporting
Built in auto replies
Manage your Super Pharm marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates