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AI CHATBOTS FOR ECOMMERCE

The Ultimate 2024 Buyer’s Guide

What’s inside:

  • What’s the difference between Live Chat, Chatbots and AI Chatbots.
  • What the key benefits are to AI chatbots including incremental sales and cost efficiency.
  • How to get set up with an AI Chatbot to ensure success.
  • How to mitigate risk when implementing an AI chatbot.
  • How to measure the success of an AI Chatbot.
  • Plus a FREE Vendor Checklist for evaluating different AI chatbots.
AI Chatbots for Ecommerce - The Ultimate 2024 Buyer's Guide featured image.

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Achieving growth and

efficiency with eDesk

  • 1.5x

Over a year, Pertemba increased marketplace presence from 90 to 130 sales channels, while streamlining their second-line response team from 12 agents to 7.

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Wetsuit Outlet achieved a remarkable reduction of 38%. Adopting eDesk has improved customer satisfaction, as evidenced by their 5-star Trustpilot.

  • +66%

Sauder has seen a 66% increased efficiency, thanks to agents personally replying to 50+ tickets each day,  resulting in a 98% satisfaction rate.