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Insight and guidance from our expert team

Past Webinars (7)

How to provide an extraordinary multi-channel customer experience

For most eCommerce retailers, adopting a multi-channel strategy is one of the most effective ways to grow their business.

How to Win at Marketplace Growth

What are the most effective strategies that sellers should concentrate on for massive success?

Find your voice with eDesk and Aircall

Learn why voice needs to be part of your eCommerce support strategy.

The why, how, and value of great customer feedback

We spoke to 2,000 consumers on their feedback motives. Get a first look at the research in our exclusive webinar.

Customer Service in the eCommerce Boom

Discover how to supercharge your customer service with the new and streamlined eDesk.

Learn How eDesk Can Power Five-Star Support

Learn how to get the most from eDesk and how to achieve five-star customer support using transaction intelligence.

Preparing for peak demand with Boulevard

The tech stack you need to scale successfully.

How Superfood Market Grew to £15 Million Revenue

Learn how Superfood Market delivers five-star customer service while growing her business to £15 million in revenue.

Guides (2)

The Ultimate Guide to Repricing

Learn everything you need to know about repricing and how to utilise it to grow your business.

The Art of Winning the Amazon Buy Box

Learn how to drive sales by winning the Buy Box.

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