Insight and guidance from our expert team

Webinars (7)

How to Win at Marketplace Growth

Learn why voice needs to be part of your eCommerce support strategy.

Find your voice with eDesk and Aircall

Learn why voice needs to be part of your eCommerce support strategy.

The why, how, and value of great customer feedback

We spoke to 2,000 consumers on their feedback motives. Get a first look at the research in our exclusive webinar.

Customer Service in the eCommerce Boom

Discover how to supercharge your customer service with the new and streamlined eDesk.

Learn How eDesk Can Power Five-Star Support

Learn how to get the most from eDesk and how to achieve five-star customer support using transaction intelligence.

How Superfood Market Grew to £15 Million Revenue

Learn how Superfood Market delivers five-star customer service while growing her business to £15 million in revenue.

Preparing for peak demand with Boulevard

The tech stack you need to scale successfully.

Guides (4)

The Ultimate Guide to Customer Support

Find out the key to amazing customer service and how you can apply it to your business.

The Ultimate Guide to Repricing

Learn everything you need to know about repricing and how to utilise it to grow your business.

The Art of Winning the Amazon Buy Box

Learn how to drive sales by winning the Amazon Buy Box.

Ultimate Guide to Multichannel Selling

Everything you need to know about selling multichannel and expanding your business.