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Get all ticket and order data in one place
Make customers happier with real time responses
Turn great sales into great reviews
Streamline customer support with our smart tools
View performance trends across your entire business
Learn from the eDesk community's successes
See the only customer support helpdesk designed with your business in mind in action
Let one of our industry experts show you how eDesk can help your business grow
Deliver consistent onbrand customer support across all your webstores
Let customers choose how they get in touch and connect conversation threads in one place
Connect delivery details with orders and message threads alongside your support tickets
Optimise customer service by adding business and logistics insights to your support tickets
Get all ticket and order data in one place
Make customers happier with real time responses
Turn great sales into great reviews
Streamline customer support with our smart tools
View performance trends across your entire business
Learn from the eDesk community's successes
See the only customer support helpdesk designed with your business in mind in action
Let one of our industry experts show you how eDesk can help your business grow
Deliver consistent onbrand customer support across all your webstores
Let customers choose how they get in touch and connect conversation threads in one place
Connect delivery details with orders and message threads alongside your support tickets
Optimise customer service by adding business and logistics insights to your support tickets
Many eCommerce companies use the Shopify platform to run their business. And with good reason. Shopify has a huge market share in the US and …
Many eCommerce companies use the Shopify platform to run their business. And with good reason. Shopify has a huge market share in the US and abroad and has seen its …
What should you consider when choosing the best Live Chat apps for BigCommerce? Picture this. Your customer services teams are struggling to keep up with …
Before we even look at Help Scout live chat alternatives, including eDesk’s Live Chat, let’s take a step back and look at today’s communications environment …
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Take a look at the Freshdesk Chat and the alternatives – and then choose eDesk’s Live Chat.
Which online marketplace should you grow your retail business with? Here are 16 of the best.
eDesk’s integration with Mirakl will enable marketplace sellers to centrally manage all their customer support, at scale, in one unified inbox. eDesk, the e-commerce platform …
Prime Day 2022, Amazon’s annual 2-day sales extravaganza will take place July 12-13th. It’s a great opportunity for you to boost your revenue, and turn …
If you’re an independent artisan, maker or a distributor of handmade, niche or vintage items, you may be wondering how to sell on Etsy. Alongside …
Shopify apps enable you to enhance your store’s marketing, design, and operational capabilities – check out our pick of the best for 2022.
Customers expect instant answers Find out how Live Chat can transform your support team’s efficacy and boost sales.
To increase Amazon sales, you need to learn all the best tricks and tips. Check out these 14 ways to increase Amazon sales to get ahead of the competition.
eCommerce customer support platform eDesk is to create 150 jobs in the next 18 months as it plans further expansion in the US and Europe, the Middle East and Africa
Being a private label seller or dropshipper on Amazon has its benefits, so follow our nine tips for private label and Amazon FBA sellers….
Artificial Intelligence is the most exciting development in the field of customer support in recent memory, allowing businesses to engage more effectively with their clients than ever before. The knock-on effect that this is going to have on your bottom line is very exciting. Here’s why.
Shopify themes make a huge difference to your eCommerce site’s look, feel and conversions. Check out the best free Shopify themes in 2022.
If you’re an online retailer, you know that customer satisfaction is everything. Failing to provide good customer service can have a significant impact on your …
B2B eCommerce is massive in 2020 and growing at a rapid rate! Check out the 15 best B2B eCommerce platforms in the world so you’re ready to sell wholesale!
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