13 Best live chat apps for Shopify cover

13 Best live chat apps for Shopify

Many eCommerce companies use the Shopify platform to run their business. And with good reason. Shopify has a huge market share in the US and …

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13 Best live chat apps for Shopify cover

13 Best live chat apps for Shopify

Many eCommerce companies use the Shopify platform to run their business. And with good reason. Shopify has a huge market share in the US and abroad and has seen its …

Best Live Chat apps for BigCommerce in 2022 cover Customer Service

Best Live Chat apps for BigCommerce in 2022

What should you consider when choosing the best Live Chat apps for BigCommerce? Picture this. Your customer services teams are struggling to keep up with …

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Customer Service

Help Scout live chat alternatives in 2022

Before we even look at Help Scout live chat alternatives, including eDesk’s Live Chat, let’s take a step back and look at today’s communications environment …

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Customer Service

10 ways to make angry customers happy

Angry customers are something that all online sellers will have to deal with at some point. Find out how to turn this challenging situation around and deliver a positive outcome.

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Best Zendesk Chat alternatives cover Customer Service

Best Zendesk Chat alternatives

We know our Live Chat tool is the best Zendesk messaging alternative for online sellers, and we want you to come to that conclusion too, …

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Freshdesk messaging alternatives in 2022 cover Customer Service

Freshdesk messaging alternatives in 2022

Take a look at the Freshdesk Chat and the alternatives – and then choose eDesk’s Live Chat.

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13 new online marketplaces you should be selling on cover Customer Service

13 new online marketplaces you should be selling on

Which online marketplace should you grow your retail business with? Here are 16 of the best.

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News

Mirakl partners with eDesk to empower sellers in their marketplace expansion

eDesk’s integration with Mirakl will enable marketplace sellers to centrally manage all their customer support, at scale, in one unified inbox. eDesk, the e-commerce platform …

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Amazon

Top 10 Prime Day statistics that every Amazon seller should know

Prime Day 2022, Amazon’s annual 2-day sales extravaganza will take place July 12-13th. It’s a great opportunity for you to boost your revenue, and turn …

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Marketplace

How to sell on Etsy: a beginner’s guide to success in 2022

If you’re an independent artisan, maker or a distributor of handmade, niche or vintage items, you may be wondering how to sell on Etsy. Alongside …

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eCommerce Tips

26 Best Shopify Apps For Your Store In 2022

Shopify apps enable you to enhance your store’s marketing, design, and operational capabilities – check out our pick of the best for 2022.

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eCommerce Tips

How Live Chat can transform your online store

Customers expect instant answers Find out how Live Chat can transform your support team’s efficacy and boost sales.

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Increase Amazon sales Amazon

14 best ways to get more sales on Amazon in 2022

To increase Amazon sales, you need to learn all the best tricks and tips. Check out these 14 ways to increase Amazon sales to get ahead of the competition.

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eDesk CEO Dermot O'Connor (right) and team News

PRESS RELEASE: eDesk to create 150 jobs as they accelerate growth in the US and EMEA

eCommerce customer support platform eDesk is to create 150 jobs in the next 18 months as it plans further expansion in the US and Europe, the Middle East and Africa

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Tips for private label and Amazon FBA sellers Amazon

9 tips for private label and Amazon FBA sellers

Being a private label seller or dropshipper on Amazon has its benefits, so follow our nine tips for private label and Amazon FBA sellers….

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Ways AI customer support can improve your eCommerce business Customer Service

3 ways AI customer support can improve your eCommerce business

Artificial Intelligence is the most exciting development in the field of customer support in recent memory, allowing businesses to engage more effectively with their clients than ever before. The knock-on effect that this is going to have on your bottom line is very exciting. Here’s why.

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eCommerce Tips

13 best free Shopify themes for 2022

Shopify themes make a huge difference to your eCommerce site’s look, feel and conversions. Check out the best free Shopify themes in 2022.

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best ecommerce help desk software Customer Service

Best eCommerce Help Desk Software: The Complete List 2022

If you’re an online retailer, you know that customer satisfaction is everything. Failing to provide good customer service can have a significant impact on your …

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eCommerce Tips

15 Best B2B eCommerce Platforms in the World

B2B eCommerce is massive in 2020 and growing at a rapid rate! Check out the 15 best B2B eCommerce platforms in the world so you’re ready to sell wholesale!

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