Resources - eCommerce Customer Service Software | eDesk

How to sell on Etsy: a beginner’s guide to success in 2022 (copy) (copy) cover

How to sell on Etsy: a beginner’s guide to success in 2022

If you’re an independent artisan, maker or a distributor of handmade, niche or vintage items, you may be wondering how to sell on Etsy. Alongside …

How to sell on Etsy: a beginner’s guide to success in 2022 (copy) (copy) cover

How to sell on Etsy: a beginner’s guide to success in 2022

If you’re an independent artisan, maker or a distributor of handmade, niche or vintage items, you may be wondering how to sell on Etsy. Alongside Amazon, eBay, and Walmart, Etsy …

eCommerce Tips

26 Best Shopify Apps For Your Store In 2022

Shopify apps enable you to enhance your store’s marketing, design, and operational capabilities – check out our pick of the best for 2022.

eCommerce chat support

eCommerce Tips

How Live Chat can transform your online store

Customers expect instant answers Find out how Live Chat can transform your support team’s efficacy and boost sales.

Increase Amazon sales

Amazon

14 best ways to get more sales on Amazon in 2022

To increase Amazon sales, you need to learn all the best tricks and tips. Check out these 14 ways to increase Amazon sales to get ahead of the competition.

eDesk CEO Dermot O'Connor (right) and team

News

PRESS RELEASE: eDesk to create 150 jobs as they accelerate growth in the US and EMEA

eCommerce customer support platform eDesk is to create 150 jobs in the next 18 months as it plans further expansion in the US and Europe, the Middle East and Africa

Tips for private label and Amazon FBA sellers

Amazon

9 tips for private label and Amazon FBA sellers

Being a private label seller or dropshipper on Amazon has its benefits, so follow our nine tips for private label and Amazon FBA sellers….

Ways AI customer support can improve your eCommerce business

Customer Service

3 ways AI customer support can improve your eCommerce business

Artificial Intelligence is the most exciting development in the field of customer support in recent memory, allowing businesses to engage more effectively with their clients than ever before. The knock-on effect that this is going to have on your bottom line is very exciting. Here’s why.

eCommerce Tips

13 best free Shopify themes for 2022

Shopify themes make a huge difference to your eCommerce site’s look, feel and conversions. Check out the best free Shopify themes in 2022.

best ecommerce help desk software

Customer Service

Best eCommerce Help Desk Software: The Complete List 2022

If you’re an online retailer, you know that customer satisfaction is everything. Failing to provide good customer service can have a significant impact on your …

eCommerce Tips

15 Best B2B eCommerce Platforms in the World

B2B eCommerce is massive in 2020 and growing at a rapid rate! Check out the 15 best B2B eCommerce platforms in the world so you’re ready to sell wholesale!

How much is an eCommerce website

eCommerce Tips

How much does an eCommerce website cost in 2022

Staying on top of your eCommerce website costs is vital if you want to maximize your profit. Find out exactly how much it costs to build and run an eCommerce website in 20

Customer Service

[Infographic] Why online sellers need extraordinary multichannel customer experiences

[Infographic] Why online sellers need extraordinary multichannel customer experiences

eCommerce influencers

eCommerce Tips

22 top eCommerce influencers to follow in 2022

Knowledge is power so here are the top 22 eCommerce influencers you can learn from on Twitter, Instagram and YouTube.

mobile commerce

eCommerce Tips

8 mobile commerce trends that will dominate through 2022 and beyond

Trends to consider for an effective mobile commerce strategy and how they can improve ROI drastically.

customer feedback and reviews

Feedback

Get customer feedback and reviews to find out what your buyers really think

Every eCommerce seller wants to get into the minds of their customers. In fact, roughly over £73bn is spent annually on marketing research by companies …

eCommerce technology and tools

eCommerce Tips

eCommerce technology and tools that sellers need for success

Find out how eCommerce technology and tools help elevate the business of selling online and customer experiences.

multichannel ecommerce

Business Growth

Providing extraordinary multichannel customer experiences

Find out how to successfully expand online businesses into other channels and geographies with a great multichannel customer experience.

eCommerce marketing

eCommerce Tips

eCommerce Marketing: 20 Essential Tactics for 2022

eCommerce marketing is the lifeblood of your online store. If you aren’t trying out every tactic to bring the sales in, you’re leaving money on the table!

eCommerce Tips

Shopify statistics: Q1 2022

Founded in Ottawa, Canada in 2006, Shopify is an all-in-one eCommerce business platform that helps digital sellers start, run and grow their businesses online. It’s …

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
__hssrc	session	This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
elementor	never	This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time.
JSESSIONID	session	The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__hssc	30 minutes	HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Cookie	Duration	Description
_calendly_session	21 days	Calendly, a Meeting Schedulers, sets this cookie to allow the meeting scheduler to function within the website and to add events into the visitor’s calendar.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
__hstc	1 year 24 days	This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk	1 year 24 days	HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
NID	6 months	NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
GetLocalTimeZone	session	No description
m	2 years	No description available.
ppwp_wp_session	30 minutes	No description
wp-wpml_current_language	session	No description available.