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Why partner with us?

  • A reliable way to scale

    Build up business—reliably. Expand revenue, grow profits, and extend your reach in new markets.

  • Generate more leads

    We support your sales engagements and marketing initiatives, and arm you with expert training.

  • Gain and retain more customers

    Leverage our solutions to create differentiated services and integrations that build market share.

  • Give your clients what they need

    Supersize your product offerings and help your customers scale and grow.

Meet our partner community

Our partner ecosystem provides customer solutions, tailored for every need. Together, we’re building lifelong connections with customers.

““The eDesk team has been an incredible partner of Aircall, helping our customers manage every aspect of their customer support process, which is an incredibly essential part of scaling brands. ... The team is extremely easy to work with and I would recommend joining eDesk’s partner network.”

Natasha NemaPartner Account Manager, Aircall
Aircall

“We have been working with eDesk to reimagine customer support for marketplace sellers, both big, and small. eDesk’s platform creates a robust, reliable e-commerce backbone that allows retailers to provide outstanding support experiences for their customers, helping sellers to scale faster."

Victor DutreilSenior Project Manager, Mirakl
Mirakl

Who should apply?

We would love to partner with businesses who share our same passion for simplifying eCommerce and helping customers grow.

We work with a wide range of companies such as system integrators, digital marketing agencies, development agencies, BPO solutions, eCommerce consultants.

Each partnership is approached with an individual strategy to best serve the customer base and provide innovative and helpful solutions for those businesses.

How does it work?

  • Apply

    If you feel you’re a good fit for our partnership program, fill out the form and we’ll schedule an intro call.

  • Sign

    We’ll share our official agreement with you. Once you’ve reviewed and signed it, we’ll get started on the partnership!

  • Onboard and Strategize

    Finally, we’ll kick off your onboarding process so we can develop your strategy with eDesk.

Ready to join the eDesk partner program?

Help your clients scale with the smarter, faster way to do eCommerce support. Apply here or talk to us.

Essential

Build a strong support foundation

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Start for free
or try our pricing calculator
Growth

Build an efficient, loyalty-driving support team

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Start for Free
or try our pricing calculator
ProfessionalMost Popular

Streamline and optimize your entire support operation

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Start for Free
or try our pricing calculator
Enterprise

Custom workflows and reports for large-scale brands

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Contact Sales
or try our pricing calculator

Everything in essential

  • 1 online store/ marketplace
  • Centralized support workspace
  • Social messaging
  • Live Chat
  • Rule-based automations
  • AI powered chatbot*

Everything in essential, plus

  • 5 online stores / marketplaces
  • Ticket, agent & channel performance
  • CSAT surveys
  • 3rd party ticket collaboration
  • Data migrations into eDesk
  • Advanced sales, product & channel reports
  • Chatbot branding removal

Everything in growth, plus

  • 10 online stores / marketplaces
  • Detailed Reporting Extracts
  • Custom Roles & Permissions
  • Advanced RESTful API
  • Custom Fields
  • 2FA Access
  • Assisted Onboarding & Training

everything in professional, plus

  • Unlimited number of online stores/ marketplaces*
  • JSON extracts for BI imports
  • Multi-Brand workflows
  • Dedicated account manager
  • Tailored onboarding

$39$49

per agent/ month

$89$115

per agent/ month

$119$149

per agent/ month