Who does eDesk help?
Anyone selling online can benefit from eDesk. It brings a team's customer conversations, order data, and sales channels — marketplaces like Amazon, eBay, Walmart and TikTok Shop, plus webstores like Shopify — into one inbox, and its AI-powered tools automate up to 65% of support. If your audience includes ecommerce sellers, agencies, or SaaS buyers, eDesk is an easy recommendation.
How does it work?
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Sign up on Reditus
Apply to the eDesk program on the Reditus marketplace — it's free and takes a couple of minutes. Once approved, your unique affiliate link is generated instantly. No emails, no waiting.
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Share your link
Share it anywhere your audience is: blog posts, YouTube, newsletters, social media, or one-to-one recommendations. Reditus tracks every click and signup automatically, with a 60-day cookie window, so you get credit for every referral.
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Earn recurring commission
When your referral becomes a paying eDesk customer, you earn 20% of their subscription for 12 months — paid out automatically via your Reditus dashboard. The more customers you refer (and the longer they stay), the more you earn.
Everything your contacts need for smarter, faster eCommerce support.
Smart Inbox
All your multichannel messages, in one place. No setup. No tags. No filters. No headaches.
Customer View
Personalize your clients customer service with a 360° view of their buyers
Automations
Get customer support done in seconds, not hours
Live Chat
Turn online browsers into buyers with Live Chat
Feedback
Convert exceptional customer service into reviews. Automatically.
Insights
Stay on top of key support metrics and trends
Talk
The simplest way to provide voice support to your customers
Here’s what our customers are saying
"For us, eDesk is a one and done customer support solution. You can answer any customer question from one screen and even employees who are not digital natives find it easy to use."
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"eDesk Helpdesk is a phenomenal product. Being able to respond to customer support queries from Amazon, Walmart, eBay and our Shopify webstore all in one place has been a game changer for us. It allows us to focus on growing our business, not drowning in support tickets."
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FAQs
How much can I earn as an affiliate?
There's no cap. You earn 20% recurring commission for 12 months on every referral who becomes a paying eDesk customer. Refer as many people as you like — your earnings compound as your referrals stack up.
How do I join and get my referral link?
Join through our listing on the Reditus marketplace: app.getreditus.com/marketplace/edesk. Signing up to Reditus is free, and once you're approved for the eDesk program your unique link is available immediately in your dashboard.
How do I share my referral link?
Once you have your unique referral link, you can share it just about anywhere, like email, text, and social media. Spread the word to your friends, clients, or anyone who might benefit from eDesk's tools.
How and when will I get paid?
Payouts are handled through Reditus, by default via PayPal. Once your accumulated commission passes the $50 payout threshold, payouts are triggered at the start of the month and processed within 30 days.
Can I refer both individuals and businesses?
Absolutely — anyone who becomes a paying eDesk customer counts, whether they're a solo seller or a large ecommerce team.
How will I receive my earnings?
Earnings will be paid via PayPal or bank transfer once your referral completes their third month of payment as an eDesk customer.
What if I have questions or need support?
Our dedicated Affiliate team is here to support you every step of the way. If you have questions, need assistance, or want to say hello, email marketing@edesk.com 👋
Is there a minimum number of referrals to get started?
There's no minimum number of referrals required. Whether you refer one contact or many, you'll start earning rewards with your very first successful referral.
Is there a cost to join the eDesk Affiliate Program?
No. Joining is completely free, and there's no minimum number of referrals — you earn from your very first successful referral.
Can I promote eDesk in any location?
Yes, the program is open worldwide.
Build a strong support foundation
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Start for freeBuild an efficient, loyalty-driving support team
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Start for FreeStreamline and optimize your entire support operation
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Start for FreeCustom workflows and reports for large-scale brands
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Contact SalesEverything in essential
- 1 online store/ marketplace
- Centralized support workspace
- Social messaging
- Live Chat
- Rule-based automations
- AI powered chatbot*
Everything in essential, plus
- 5 online stores / marketplaces
- Ticket, agent & channel performance
- CSAT surveys
- 3rd party ticket collaboration
- Data migrations into eDesk
- Advanced sales, product & channel reports
- Chatbot branding removal
Everything in growth, plus
- 10 online stores / marketplaces
- Detailed Reporting Extracts
- Custom Roles & Permissions
- Advanced RESTful API
- Custom Fields
- 2FA Access
- Assisted Onboarding & Training
everything in professional, plus
- Unlimited number of online stores/ marketplaces*
- JSON extracts for BI imports
- Multi-Brand workflows
- Dedicated account manager
- Tailored onboarding
$39$49
per agent/ month$89$115
per agent/ month$119$149
per agent/ month)
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