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Personalize your customer service with a 360° view of your buyers

With the full context of your shoppers’ order and conversation history, your support agents can exceed expectations with communications uniquely tailored to their circumstances, in a fraction of the time.

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Unlock new opportunities in every customer query

Offer extraordinary customer service with buyer context

Quickly and easily offer the personalized service that fosters loyalty, with order and conversation history at your fingertips when handling customer queries.

Ensure better outcomes with business decisions based on customer insights

eDesk Segments help you to prioritize customers and refine workflows, by identifying and grouping customers based on buyer behavior and your business criteria, so you can drive retention and increase total order value more easily.

Leverage full visibility of your customer data and personal approach as a growth enabler.

Offer the context and customer support intelligence that your agents need to turn every customer interaction into a growth opportunity.

What our customers say

Personalize your support with Customer View

Try eDesk now and leverage customer intelligence to turn every customer interaction into a growth opportunity, with a human touch.

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