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Holt Renfrew

About Holt Renfrew

Holt Renfrew is an iconic Canadian luxury department store chain that was founded in 1837. Offering designer clothing and accessories, footwear, fragrances, jewellery, and beauty products, Holt Renfrew is a Canada’s go-to for the world’s best fashion and beauty brands.

How does Holt Renfrew work with eDesk?

Once you connect your Holt Renfrew to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Holt Renfrew to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Holt Renfrew app?

Connecting your Holt Renfrew account to eDesk will allow you to see all your buyer messages from that Holt Renfrew account directly in your eDesk Mailbox.

You will also see the relevant Holt Renfrew customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Holt Renfrew will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Holt Renfrew channel reporting

Built in auto replies

Manage your Holt Renfrew marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

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