About Private Sport Shop
Private Sport Shop (‘PSS’) is a leading online ‘flash’ sales retailer, partnering with leading brands to sell excess stock at significantly discounted prices.
How does Private Sport Shop work with eDesk?
Once you connect your Private Sport Shop to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Private Sport Shop to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Private Sport Shop app?
Connecting your Private Sport Shop account to eDesk will allow you to see all your buyer messages from that Private Sport Shop account directly in your eDesk Mailbox.
You will also see the relevant Private Sport Shop customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Private Sport Shop will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Private Sport Shop channel reporting
Built in auto replies
Manage your Private Sport Shop marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates