Madewell

Send/receive messages to/from your Madewell customers.

About Madewell

Madewell is an American clothing retailer that is part of the J Crew group. Madewell specialise in jeans but also offer footwear and other clothing.

How does Madewell work with eDesk?

Once you connect your Madewell to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Madewell to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Madewell app?

Connecting your Madewell account to eDesk will allow you to see all your buyer messages from that Madewell account directly in your eDesk Mailbox.

You will also see the relevant Madewell customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Madewell will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Madewell channel reporting

Built in auto replies

Manage your Madewell marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Explore 200+ other apps & integrations

Optional

Coravin

About Coravin Coravin is a global wine technology retailer offering wine preservation systems and a broad selection of highly sought after bottles. Its marketplace sells …

Optional

1800 Flowers

About 1800 Flowers 1-800-Flowers.com is a floral and foods gift retailer and distribution company in the United States. How does 1800 Flowers work with eDesk? …

Optional

Kleertjes

About Kleertjes kleertjes.com is the largest children’s fashion website in Benelux. As a Kleertjes retail partner, you’ll sell your products through a trusted platform with …

Optional

Casa del Libro

About Casa del Libro Founded in 1923, Casa Del Libro is one of Spain’s most famous bookshops. In addition to its busy e-commerce marketplace, Casa …

See our Privacy Notice for details as to how we use your personal data and your rights.