eDesk Integration - Aircall

Aircall

Consolidate your caller information in your eDesk mailbox, so you can keep a consistent record of all your customer interactions in a single place.

About Aircall

Aircall is the cloud-based phone system of choice for modern brands. Sales and support teams, or the entire company, can have their phone system up and running in just a few clicks and integrated with the tools that they love (Salesforce, HubSpot, Zendesk, Slack, Intercom and many more!).

Aircall and eDesk

Once you connect Aircall to eDesk, you’ll be able to view current and historic calls, add notes to call in real-time and attach customer information such as the email and order. If the customer’s email address is already saved in your Aircall account, we’ll also sync it to eDesk.

Install the eDesk Aircall app to display all your phone calls directly in eDesk, so you can keep all your customer records up to date.

What are the benefits of using the Aircall app?

Create a seamless transition between eDesk and Aircall, and track everything that happens in your phone conversations, so that you have up-to-date customer information in a single place.

You will also be able to add notes to Aircall directly from eDesk.

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