Aircall

Benefits

• Eliminate manual data entry by automatically logging all inbound and outbound calls, as well as missed calls and voicemails in eDesk.
• Automatic Ticket Creation in eDesk when an agent picks up the Aircall phone so they can take notes in real-time without missing key information.
• Automatically log all Aircall call notes, tags, and recordings in eDesk Leverage this information for internal training, prospect resolutions, reporting etc
• Get a complete picture of the caller in an instant with a consistent thread of all your customer interactions centrally recorded in eDesk.