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Aircall

Discover why Aircall is THE phone solution on the eDesk Marketplace and why our clients choose our integration to enable their customer facing teams to view all their customers’ interactions and order details in one place, and increase productivity

Start making and receiving your calls directly from eDesk. Automatically create tickets and match your incoming calls to your existing customer records.

Benefits

  • Eliminate manual data entry by automatically logging all inbound and outbound calls, as well as missed calls and voicemails in eDesk.
  • Automatic Ticket Creation in eDesk when an agent picks up the Aircall phone so they can take notes in real-time without missing key information.
  • Automatically log all Aircall call notes, tags, and recordings in eDesk Leverage this information for internal training, prospect resolutions, reporting etc
  • Get a complete picture of the caller in an instant with a consistent thread of all your customer interactions centrally recorded in eDesk.

Start making and receiving your calls directly from eDesk

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