Cdiscount is a French e-commerce website with products such as electronics, household appliances and food. Back in 2013, it was the most important French e-commerce website in terms of turnover with a growth superior to the market’s average in 2013.
Cdiscount and eDesk
Once you connect your CDiscount account to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
You can connect all your CDiscount marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
What are the benefits of using the Cdiscount app?
Connecting your CDiscount account to eDesk will allow you to see all your buyer messages from that CDiscount account directly in your eDesk Mailbox.
You will also see the relevant CDiscount customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on CDiscount will be displayed within your eDesk account too.