Conforama

Deliver seamless customer support on Conforama with eDesk. By connecting your Conforama account to eDesk, you can consolidate messages, orders, and essential information from Conforama and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Send/receive messages to/from your Conforama customers.

About Conforama

Coporama is Europe’s second-largest home furnishings retail chain with over 200 stores in France, Spain, Switzerland, Portugal, Luxembourg, Italy, and Croatia. Conforama marketplace partners with retailers and service providers to offer more than 1 million products and an assembly service.

How does Conforama work with eDesk?

Once you connect your Conforama to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Conforama to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Conforama app?

Connecting your Conforama account to eDesk will allow you to see all your buyer messages from that Conforama account directly in your eDesk Mailbox.

You will also see the relevant Conforama customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.