Wish

Deliver seamless customer support on Wish with eDesk. By connecting your Wish account to eDesk, you can consolidate messages, orders, and essential information from Wish with data from your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Send/receive messages to/from your Wish customers and view order data

Benefits

Automatically prioritize expiring tickets from Wish in eDesk’s Smart Inbox to effectively manage Wish SLAs and meet customer expectations
Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
Collaborate with other agents and external third parties such as a fulfillment service or supplier centrally in the eDesk ticket for efficient resolution.
Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer order data from Wish.
Utilize comprehensive reporting features to analyze support performance for Wish against other channels, make data-driven decisions, and enhance overall efficiency.
Auto-translate messages for a global audience, expanding your reach and breaking language barriers on the Wish marketplace.

Send/receive messages to/from your Wish customers and view order data

Resources

How to connect Wish with eDesk »

Learn More about our Wish integration »

Explore 250+ other apps & integrations

Showroomprivé Dropshipping

Nocibé

About Nocibé With 12 million customers and nearly 60 million visitors to its website, Nocibé is a leading French retailer of perfumes and cosmetics. How ...

Obelink

About Obelink Obelink is Europe’s leading retailer of outdoor and camping equipment, with a range of more than 30,000 products. Obelink marketplace is the first ...

Wish

Benefits

Categories

Resources

Explore 250+ other apps & integrations

Showroomprivé Dropshipping

Nocibé

Obelink

Allegro

Discover our other products

Compare

Alternatives

Features

Integrations

Resources

Guides

Company

Follow along with us