We figured that you’re probably curious about how it all works, so we’ve made it easier for you to learn about what eDesk has to offer— at your own pace.
Let our Product Specialist tell you about eDesk and the difference it can make to your business.
1 in every 8 online sales leads to a customer query. In this video Danie explains how eDesk unleashes support team’s superpowers by allowing them to answer support tickets in a fraction of the time.
Customer queries from all your marketplaces, webstores, and social channels are all centralized in eDesk. Take a tour of it with Clodagh and see how eDesk’s smart A.I. makes it easy to respond in a single click.
eDesk reveals the insights you need to assess and improve your team’s effectiveness and your sales performance. Take a tour with Clodagh
Callum shares how eDesk’s unique features, such as automated invoice generation and auto-translate, enable support agents to respond to customer queries in a fraction of the time.
View some short videos of eDesk in action. Meet the mailbox, and the eDesk features that will set your team up for success
Hint: It’s an eCommerce Helpdesk.
Organize your customer support.
Plan and improve team performance.
Reply with all the context at hand.
Hello automation, goodbye repetitive work!
Breeze through repetitive questions with templates.
If you like what you see— let’s dive straight in.
Start your free trial or book a slot to learn the ropes with one of our eDesk specialists.