For more than 55 years, WW has helped millions live healthy lives with the latest nutritional and behavior change science. Its e-commerce platform offers food, kitchen appliances, books, and lifestyle products from its many retail partners.
How does WW work with eDesk?
Once you connect your WW to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect WW to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the WW app?
Connecting your WW account to eDesk will allow you to see all your buyer messages from that WW account directly in your eDesk Mailbox.
You will also see the relevant WW customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on WW will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and WW channel reporting
Built in auto replies
Manage your WW marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates