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The right plan for every eCommerce business

Try now, decide later. Ticket-based, User-based, Enterprise – whatever you need, we’ve got you covered. Start your free trial and put our plans to the test.

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Ticket
Based
User
Based
Enterprise
Plans
Monthly
Annual

Performance+

With built-in AI automations at no extra cost, our ticket-based plans give access to unlimited team members so you can share the load without adding to your costs.

Select the number of customer conversations you support each month:

With AI-powered automations, at no extra cost, your team can handle more queries than ever before.

Ticket overage tickets
Ticket overage tickets

14-day free trial. No credit card required.

A ticket is conversation between you and a customer. It may contain a number of interactions back and forth until it’s resolved. Typically sellers encounter one ticket per 10 orders but this will vary depending on the products you sell. You can begin by estimating your ticket usage and adjust at any time as your needs change.

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Customize your plan with powerful add-ons

Request customer reviews to improve your ratings, service international markets without learning the language, or expand your communication options.