Catch

Send/receive messages to/from your Catch customers.

About Catch

Catch Group is one of Australia’s leading eCommerce organizations, with a track record of growth that has helped its brands become household names. Its sites have become one-stop shops for Australian consumers, offering a range of categories from fashion and beauty to groceries and pet supplies.

How does Catch work with eDesk?

Once you connect your Catch to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Catch to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Catch app?

Connecting your Catch account to eDesk will allow you to see all your buyer messages from that Catch account directly in your eDesk Mailbox.

You will also see the relevant Catch customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Catch will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Catch channel reporting

Built in auto replies

Manage your Catch marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Explore 200+ other apps & integrations

Optional

Rue du Commerce

About Rue du Commerce Rue Du Commerce is a leading French retailer of a vast range of products that include electronics and home and garden …

Optional

Urban Outfitters

About Urban Outfitters Urban Outfitters is a multinational lifestyle retail corporation. Operating in USA, Canada, Europe, and the United Arab Emirates, Urban Outfitters offers a …

Optional

Go Sport

About Go Sport With more than 200 stores in 9 countries, French sports retailer Go Sport is one of Europe’s biggest distributors in sporting goods …

Optional

IdKids

About IdKids IDKids is a leading French retailer of children’s clothing, toys, and decor. How does IdKids work with eDesk? Once you connect your IdKids …

See our Privacy Notice for details as to how we use your personal data and your rights.