Shippingbo

eDesk’s integration with Shippingbo allows you to view tracking data for all your orders directly in eDesk, so your agents can stay on top of tickets with central access to tracking data.

With Shippingbo, learn how to ship the same day and never have a problem with stock updates again! No matter where your stock is located: in your warehouses, at logistics companies or in fulfillment.

About ShippingBo

A multi-channel, multi-warehouses and multi-carriers solutions.

Shippingbo is the reference solution for e-merchants, retailers, brands, manufacturers, wholesalers,… who want to optimize their e-commerce logistics and maximize their sales.  It is composed of three features : OMS, WMS and TMS.

The combination of these three tools allows you to use a single solution to process and optimize your end-to-end e-commerce logistics – from orders collection to shipping of omnichannel orders.

Finally, we offer our community of customers the opportunity to connect with more than 40 logistics providers specialising in e-commerce

  • Service Description
  • OMS to manage orders and stocks in real time on more than 120 sales channels. It is connected to all your internal or external warehouses.
  • WMS to optimize the management of your internal warehouses and prepare your orders more efficiently.
  • TMS to connect more than 40 carriers and organise efficient transport mapping according to cost, delivery promise, order source, destination, etc.

Benefits

    • Streamline order management with a comprehensive view of Shippingbo order data alongside each support ticket in eDesk for quick access to relevant information.
    • Use smart snippets to automatically insert Shippingbo order data into responses and automated message templates for quicker personalization.

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Automatically forward emails from Shippingbo into eDesk.

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