Moderator, VP Marketing, eDesk
Director Product Management and Technology, Amazon Multi-Channel Fulfillment
Senior Product Manager, ChannelAdvisor
Head of Product, eDesk
For most eCommerce retailers, adopting a multi-channel strategy is one of the most effective ways to grow their business. However, expanding online businesses across other channels and/or geographies is challenging, especially when you can’t apply the same setup across channels and fulfillment is fragmented. Core to successfully scaling will be maintaining a great customer experience whilst navigating all these new changes.
On Thursday 3rd March 2022, our team of expert panelists from Amazon Multi-Channel Fulfillment, ChannelAdvisor, and eDesk took a deep dive into what’s needed to simplify growth complexity without compromising on providing an extraordinary customer experience.
Topics we discuss included;
[Infographic] Why online sellers need extraordinary multichannel customer experiences
Find out how to successfully expand online businesses into other channels and geographies with a great multichannel customer experience.
Modern customers aren’t just shopping through one specific channel every time. The typical 21st Century customer interacts with numerous channels, both physical and digital, from