How eDesk Pre-sales Became Vintage Honey Pots' & Wave Global's Support Advantage

Panelists

Amy Weaver

eCommerce Manager | Vintage Honey Pots

Darren Heaphy

VP Product | eDesk

Tom Jeffrey

Creative Director & Co-Founder | Wave

Are slow customer support responses costing you valuable sales opportunities?

Turn every pre-sale question into faster sales. Discover how rapid pre-sales responses create buyer confidence, drive marketplace growth, and encourage purchases with eDesk Pre-sales.

What You'll Learn:

Turning casual browsers into confident buyers
Implementing eDesk's Pre-sales filter and AI Assist, for prioritized, personalized replies
How Vintage Honey Pots & Wave Global use eDesk’s Pre-sales Dashboard to inform impact and strategy
Transforming customer support into a revenue-driving engine

Discover More

eCommerce

CX Bootcamp: Tactics to Automate Feedback Requests That Boost Brand Reputation

In the realm of eCommerce, building trust and growing your customer base are paramount for success. As the holiday season approaches, it’s crucial to leverage every opportunity to enhance your brand reputation – Afterall satisfied customers are more likely to become loyal advocates.

eCommerce

The eCommerce Expansion Experience

You’ve built an online retail business, and mastered the basics, and now you’re ready to explore the opportunities in online marketplaces. But before you expand into new territory, there are a few key points

eCommerce

Automation: The Secret Weapon to Maximize Amazon Prime Day Profits

Amazon Prime Day is poised to break records again in 2023. This 2-day, revenue generating extravaganza is a sure-fire way to generate revenue quickly. However, this influx in sales also comes with its own set of challenges