Dotz

Send/receive messages to/from your Dotz customers.

About Dotz

Dotz is a Brazilian loyalty program that’s used by millions of consumers to shop and earn rewards in their digital wallets. Dotz has partnered with more than 200 vendors in their award-winning marketplace, which offers furniture, electronics, toys, fashion, beauty, music, and more.

How does Dotz work with eDesk?

Once you connect your Dotz to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Dotz to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Dotz app?

Connecting your Dotz account to eDesk will allow you to see all your buyer messages from that Dotz account directly in your eDesk Mailbox.

You will also see the relevant Dotz customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Dotz will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Dotz channel reporting

Built in auto replies

Manage your Dotz marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Explore 200+ other apps & integrations

Optional

La Redoute

About La Redoute La Redoute is the second biggest retailer of women’s fashion in France. A well-known retail platform with an international customer base, La …

Optional

Truffaut

About Truffaut Truffaut is a French based chain of garden centers. The Truffaut.com Marketplace is a purchasing service where partner sellers, selected by Truffaut, offer …

Optional

Verishop

About Verishop Verishop is one of the largest aggregators for independent fashion brands in USA. They specialize in partnering with designer and emerging brands to …

eDesk Integration - AfterShip
Optional

AfterShip

About AfterShip AfterShip is an automated tracking solution and API for eCommerce. Support tracking 594 international couriers worldwide. AfterShip and eDesk Once you connect your …

See our Privacy Notice for details as to how we use your personal data and your rights.