eDesk logo
eDesk Integration - Rakuten

Rakuten

Send/receive messages to/from your Rakuten customers.

About Rakuten
Rakuten is the world’s fourth-largest online marketplace and the leading platform in Japan. It helps companies develop their brand presence and offers them a choice of four store management plans, as well as the option to sell directly to Japanese consumers.

Rakuten and eDesk
Once you connect your Rakuten account to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.

You can connect all your Rakuten marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.

What are the benefits of using the Rakuten app?
Connecting your Rakuten account to eDesk will allow you to see all your buyer messages from that Rakuten account directly in your eDesk Mailbox.

You will also see the relevant Rakuten customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Rakuten will be displayed within your eDesk account too.

Explore 250+ other apps & integrations

Optional

Hudson’s Bay

About Hudson’s Bay Hudson’s Bay, colloquially known online as The Bay, is an iconic Canadian luxury goods department store chain. The Bay Marketplace is a …

Optional

Venca

About Venca Venca is a leading e-commerce fashion company in Spain. With more than 1 million customers throughout the Iberian Peninsula (including Portugal), the Balearic …

Optional

Wow Shop

About Wow Shop Wow Concept is a GROUNDBREAKING UNIVERSE connecting forward-thinking brands and people at the intersection of real life and online! How does Wow …

Optional

Darty

About Darty Darty is a retail chain in France that operates a busy marketplace and more than 200 stores. Darty’s electronic product range includes household …

See our Privacy Notice for details as to how we use your personal data and your rights.