About Rithum(formerly ChannelAdvisor)
Rithum helps brands and retailers better execute against their multi-channel marketplace, digital marketing, and fulfillment strategies – all within a single platform. But, we’re more than just a platform. As your partner in e-commerce success, we’re here to help you efficiently acquire more customers and increase sales. Since 2001, we’ve helped our customers–from leading global brands and retailers to mid-sized businesses and entrepreneurs–grow.
Rithum and eDesk
Once you connect your Rithum account to eDesk, your order details will automatically be matched to tickets within eDesk. You’ll also be able to add notes to Rithum from order-related tickets in eDesk.
You can connect your Rithum account so you can have all the information you need on-hand, help your Support Team stay on top of tickets and respond faster to customer queries from one shared mailbox.
What are the benefits of using the Rithum app?
Connecting your Rithum account to eDesk will allow you to see all your order details directly in your eDesk Mailbox.
You will also be able to add notes to Rithum directly from eDesk.
