ManoMano is a European marketplace specialising in DIY, home improvement and gardening supplies. Launched in France, it now also operates in Belgium, Germany, Italy, Spain and the UK.
How does ManoMano work with eDesk?
Once you connect your ManoMano to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect ManoMano to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the ManoMano app?
Connecting your ManoMano account to eDesk will allow you to see all your buyer messages from that ManoMano account directly in your eDesk Mailbox.
You will also see the relevant ManoMano customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on ManoMano will be displayed within your eDesk account too.