Wix
Deliver seamless customer support on Wix with eDesk. By connecting your Wix store to eDesk, you can consolidate messages, orders, and essential information from Wix and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.
Benefits
- Automatically centralize and prioritize expiring tickets from Wix and other sales channels in eDesk to meet customer expectations
- Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
- Collaborate with other agents and external third parties such as a fulfillment service or supplier centrally in the eDesk ticket for efficient resolution.
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eDesk Knowledge base
Reduce customer queries by up to 30% with eDesk Knowledge base
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Knowledge base
Decathlon
Streamline Decathlon customer support with centralized customer and operator communications in eDesk.
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Marketplace
BigCommerce
Send/receive messages from BigCommerce customers and view order data
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Webstore