eDesk logo
eDesk logo
Main Menu
Get started

Back to directory

Exelon

Deliver seamless customer support on Exelon with eDesk. By connecting your Exelon account to eDesk, you can consolidate messages, orders, and essential information from Exelon and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Streamline Exelon customer support with centralized customer and operator communications in eDesk.

aasas

Benefits

  • Use eDesks smart inbox to effectively manage Exelon SLAs. Automatically centralize and prioritize expiring tickets from Exelon and other sales channels in eDesk to meet customer expectations
  • Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
  • Resolve customer issues in a flash with automatic ticket creation when an incident is raised in Mirakl. You’ll have flexibility to message either the customer or Exelon centrally, when operator intervention is necessary.
  • Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer order data from Exelon.
  • Utilize comprehensive reporting features to analyze support performance for Exelon against other channels, make data-driven decisions, and enhance overall efficiency.
  • Auto-translate messages for a global audience, expanding your reach and breaking language barriers on the Exelon marketplace.

Streamline Exelon customer support with centralized customer and operator communications in eDesk.

Categories

Resources

How to connect Exelon with eDesk »

Explore 250+ other apps & integrations

Kohl’s

About Kohl’s Kohl’s is one of the largest department store chains in the USA. With more than 1,100 stores in 49 states, Kohl’s offers its ...

Carrefour France

About Carrefour France With more than 12,225 stores in over 30 countries, Carrefour is one of the largest hypermarket retailers in the world. Carrefour receives ...

eDesk Talk

How does eDesk Talk work with eDesk? eDesk Talk is a cloud-based voice solution that enables you to speak directly to your customers via your ...

WhatsApp Business

eDesk

The All-in-One Help Desk for eCommerce

Discover our other products
Compare
Alternatives
Features
Integrations
Resources
Guides
Company
Follow along with us
Facebook Twitter Youtube Linkedin Instagram
Facebook Twitter Youtube Linkedin Instagram

Choose your language

© eDesk 2022, All rights reserved.

Privacy Policy

Website Terms