eDesk Integration - Outlook

Outlook

Automatically forward emails from Outlook into eDesk.

About Outlook
Outlook is a free personal email service from Microsoft that lets you bring all your email accounts and calendars in one convenient spot. Whether it’s staying on top of your inbox or scheduling the next big thing, we make it easy to be your most productive, organized, and connected self.

Outlook and eDesk
Once you connect your Outlook account to eDesk, it will display all your emails in one place to help your Support Team stay on top of tickets.

You can connect all your Outlook email accounts so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.

What are the benefits of using the Outlook app?
Connecting your Outlook account to eDesk will allow you to see all your emails from that Outlook account directly in your eDesk Mailbox.

You will also be able to reply to your emails directly from eDesk.

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