Gmail is a free email service provided by Google. A single username and password gets you into everything Google (Gmail, Chrome, YouTube, Google Maps).
Gmail and eDesk
Once you connect your Gmail account to eDesk, it will display all your emails in one place to help your Support Team stay on top of tickets.
You can connect all your Gmail email accounts so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
What are the benefits of using the Gmail app?
Connecting your Gmail account to eDesk will allow you to see all your emails from that Gmail account directly in your eDesk Mailbox.
You will also be able to reply to your emails directly from eDesk.