Customer Success Manager, Aircall
Senior Product Manager, eDesk
In today’s rapidly changing business landscape, it’s more important than ever to retain customers and keep them coming back.
How can this be done? By implementing automation and personalization in your customer service strategy.
As AI technology continues to advance at an alarming pace, a new type of intelligence system is emerging – agentic AI. Unlike traditional AI assistants,
The rapid evolution of artificial intelligence in the last ten years has transformed how industries are run all over the world. From cybersecurity to healthcare,
Artificial intelligence is transforming the way businesses handle customer support. But you know that, right? The question then, is how it can help you and
In eCommerce (where things change all the time and seemingly at the drop of a hat) delivering exceptional customer support is more important than ever.
In today’s highly competitive eCommerce landscape, delivering excellent customer support is no longer optional – it’s essential. Online shoppers expect instant responses, 24/7 availability and
Every eCommerce business owner knows the struggle: a surge of customer inquiries on products, order updates, and returns – hits all at once. How do
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