Customer Success Manager, Aircall
Senior Product Manager, eDesk
In today’s rapidly changing business landscape, it’s more important than ever to retain customers and keep them coming back.
How can this be done? By implementing automation and personalization in your customer service strategy.
We’re back with more product updates! Our team has been working tirelessly to take your eDesk experience to new heights, providing even more value for
eDesk was delighted to be asked to join Mirakl for the inaugural session of their Master Seller Series. Attendees from across the eCommerce sector received
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Scaling your eCommerce customer service team requires a mix of strategic planning and smart implementation of tactics. Whether it’s for a seasonal peak or market
In the eCommerce world, we know how much work goes on behind the scenes of every customer’s online shopping cart, tailoring every aspect of the
Looking for Helpscout alternatives? Help Scout has been a go-to solution for various growing businesses, but it’s not uncommon for eCommerce companies to find themselves
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