See the only customer support helpdesk designed with your business in mind in action
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Deliver consistent onbrand customer support across all your webstores
Let customers choose how they get in touch and connect conversation threads in one place
Connect delivery details with orders and message threads alongside your support tickets
Optimise customer service by adding business and logistics insights to your support tickets
See the only customer support helpdesk designed with your business in mind in action
Let one of our industry experts show you how eDesk can help your business grow
Deliver consistent onbrand customer support across all your webstores
Let customers choose how they get in touch and connect conversation threads in one place
Connect delivery details with orders and message threads alongside your support tickets
Optimise customer service by adding business and logistics insights to your support tickets
Whether you sell on marketplaces, direct to customers or both, eDesk helps streamline your customer support by centralizing all your customer service tickets and interactions into a unified smarter inbox.
No credit card required | Guided setup | 14 day free trial
Fully integrated tickets, customer and order data from wherever you sell. Browse our 250+ native integrations.
We’re trusted by thousands of retailers and brands around the world to power millions of customer support conversations every year. Explore customer success stories.
Take a step-by-step, interactive tour through the #1 help desk built exclusively for online sellers
Free 14-day trial and 1-to-1 demo also available
Increase customer satisfaction by resolving queries quicker with a dashboard view of all your customer conversations and their related order details.
Increase productivity by enabling teams to easily collaborate and share information and expertise quickly and accurately.
Operate more efficiently without compromising service by automating routine tasks and translations.
Scale support and make more informed business decisions as your business expands with product, channel, and agent performance insights.
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