
Best Shopify shipping apps in 2022
Shopify shipping apps: what are they, and why do you need them? Let's say you're an entrepreneur running a Shopify store. You've set up your
Get all ticket and order data in one place
Make customers happier with real time responses
Turn great sales into great reviews
Streamline customer support with our smart tools
View performance trends across your entire business
Learn from the eDesk community's successes
See the only customer support helpdesk designed with your business in mind in action
Let one of our industry experts show you how eDesk can help your business grow
Deliver consistent onbrand customer support across all your webstores
Let customers choose how they get in touch and connect conversation threads in one place
Connect delivery details with orders and message threads alongside your support tickets
Optimise customer service by adding business and logistics insights to your support tickets
Get all ticket and order data in one place
Make customers happier with real time responses
Turn great sales into great reviews
Streamline customer support with our smart tools
View performance trends across your entire business
Learn from the eDesk community's successes
See the only customer support helpdesk designed with your business in mind in action
Let one of our industry experts show you how eDesk can help your business grow
Deliver consistent onbrand customer support across all your webstores
Let customers choose how they get in touch and connect conversation threads in one place
Connect delivery details with orders and message threads alongside your support tickets
Optimise customer service by adding business and logistics insights to your support tickets
Whether you sell on marketplaces, direct to customers or both, eDesk helps streamline your customer support by centralizing all your customer service tickets and interactions into a unified smarter inbox.
No credit card required | Guided setup | 14 day free trial
Fully integrated tickets, customer and order data from wherever you sell. Browse our 250+ native integrations.
We’re trusted by thousands of retailers and brands around the world to power millions of customer support conversations every year. Explore customer success stories.
Take a step-by-step, interactive tour through the #1 help desk built exclusively for online sellers
Free 14-day trial and 1-to-1 demo also available
Increase customer satisfaction by resolving queries quicker with a dashboard view of all your customer conversations and their related order details.
Increase productivity by enabling teams to easily collaborate and share information and expertise quickly and accurately.
Operate more efficiently without compromising service by automating routine tasks and translations.
Scale support and make more informed business decisions as your business expands with product, channel, and agent performance insights.
Shopify shipping apps: what are they, and why do you need them? Let's say you're an entrepreneur running a Shopify store. You've set up your
The world of online sales and marketing is evolving all the time. SaaS-based eCommerce (Software as a Service) is an excellent way for the average
Increasing eCommerce conversion rates with live chat is becoming more and more effective thanks to systems like eDesk live chat. Did you know that by
Natalie Goddard, Suzuki
eDesk has helped the team at Cymax to revolutionise their workflows, centralise all messages and simplify reporting. User roles are clearly defined and the customer support team now works primarily within one inbox.
eDesk helped Q-Parts24 streamline customer support and boost productivity so they could sell more. The Help Center made it easy to onboard new users and as the support team quickly grew from one to seven members, rave reviews returned.
Discover How CarParts.com Improved Customer Response Times By 10.2% Using eDesk
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