About Altitude Sports
Altitude Sports is Canada’s online leader in technical on-trend apparel and products for outdoor performance pursuits and the urban lifestyle. Their mission is to equip their customers with the most durable, well-designed goods through an unequaled online experience. By partnering with Altitude Sports, you’ll expose your products to a highly receptive customer base.
How does Altitude Sports work with eDesk?
Once you connect your Altitude Sports to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Altitude Sports to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Altitude Sports app?
Connecting your Altitude Sports account to eDesk will allow you to see all your buyer messages from that Altitude Sports account directly in your eDesk Mailbox.
You will also see the relevant Altitude Sports customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Altitude Sports will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Altitude Sports channel reporting
Built in auto replies
Manage your Altitude Sports marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates