Greenweez is a French marketplace for responsible consumption with more than 125,000 organic, ecological and sustainable products.
How does Greenweez work with eDesk?
Once you connect your Greenweez to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Greenweez to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Greenweez app?
Connecting your Greenweez account to eDesk will allow you to see all your buyer messages from that Greenweez account directly in your eDesk Mailbox.
You will also see the relevant Greenweez customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Greenweez will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Greenweez channel reporting
Built in auto replies
Manage your Greenweez marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates