About Bed Bath & Beyond
Bed Bath & Beyond is a Fortune 500 chain of domestic merchandise retail stores. The chain operates over 1000 stores in the United States, Canada, Mexico, and Puerto Rico, and extends its traditional offering by enabling partner vendors to sell their products in its marketplace.
How does Bed Bath & Beyond work with eDesk?
Once you connect your Bed Bath & Beyond to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Bed Bath & Beyond to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Bed Bath & Beyond app?
Connecting your Bed Bath & Beyond account to eDesk will allow you to see all your buyer messages from that Bed Bath & Beyond account directly in your eDesk Mailbox.
You will also see the relevant Bed Bath & Beyond customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Bed Bath & Beyond will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Bed Bath & Beyond channel reporting
Built in auto replies
Manage your Bed Bath & Beyond marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates