About Carrefour France
With more than 12,225 stores in over 30 countries, Carrefour is one of the largest hypermarket retailers in the world. Carrefour receives more than 80 million visits to its website every year. Carrefour Marketplace sells Food and Drink, Homewares, Appliances, Technology and Electronics.
How does Carrefour France work with eDesk?
Once you connect your Carrefour France to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Carrefour France to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Carrefour France app?
Connecting your Carrefour France account to eDesk will allow you to see all your buyer messages from that Carrefour France account directly in your eDesk Mailbox.
You will also see the relevant Carrefour France customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Carrefour France will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Carrefour France channel reporting
Built in auto replies
Manage your Carrefour France marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates