About El Corte Ingles
El Corte Ingles is a Spanish retail chain specializing in Fashion, sportswear, homewares, gourmet food, electronics and appliances.
How does El Corte Ingles work with eDesk?
Once you connect your El Corte Ingles to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect El Corte Ingles to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the El Corte Ingles app?
Connecting your El Corte Ingles account to eDesk will allow you to see all your buyer messages from that El Corte Ingles account directly in your eDesk Mailbox.
You will also see the relevant El Corte Ingles customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on El Corte Ingles will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and El Corte Ingles channel reporting
Built in auto replies
Manage your El Corte Ingles marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates