Obelink is Europe’s leading retailer of outdoor and camping equipment, with a range of more than 30,000 products. Obelink marketplace is the first specialized camping and outdoor marketplace.
How does Obelink work with eDesk?
Once you connect your Obelink to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Obelink to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Obelink app?
Connecting your Obelink account to eDesk will allow you to see all your buyer messages from that Obelink account directly in your eDesk Mailbox.
You will also see the relevant Obelink customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Obelink will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
Full team and Obelink channel reporting
Built in auto replies
Manage your Obelink marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates