eDesk logo

Creavea

Send/receive messages to/from your Creavea customers.

About Creavea

Creavea is an art supplies platform and marketplace. Offering top brands and more than 300,000 products for a range of creative activities include sewing, scrapbooking, card-making, and art, Creavea marketplace attracts creative customers from all over France.

How does Creavea work with eDesk?

Once you connect your Creavea to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Creavea to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Creavea app?

Connecting your Creavea account to eDesk will allow you to see all your buyer messages from that Creavea account directly in your eDesk Mailbox.

You will also see the relevant Creavea customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Creavea will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Creavea channel reporting

Built in auto replies

Manage your Creavea marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Explorez plus de 250 autres applications et intégrations

Voelkner Re-in

About Voelkner Re-in Voelkner.de is more than an average online shop. More than 6.4 million satisfied customers look forward to a diverse and generous selection …

Alltricks

About Alltricks Alltricks aims to offer the greatest cycling, running and outdoor catalogue with the best prices! With more than 600 brands including Shimano, Sram, …

LDLC

About LDLC LDLC is a leading electronics e-commerce website in France that offers computer, gaming, and multimedia equipment including phones and accessories, car multimedia, gaming, …

eDesk Integration - Shopware

Shopware

À propos de Shopware Shopware est la solution idéale pour répondre aux exigences changeantes du commerce électronique. La plateforme vous donne la liberté d’exploiter votre …

Consultez notre avis de confidentialité pour savoir comment nous utilisons vos données personnelles et quels sont vos droits.