Make customers happier with real-time expert responses
Develop strong relationships with customers by enabling your expert agents to communicate with them in real time. Get your customers the answers they need in record time.
Drive more sales through improved communication
Building positive and personal relationships with potential customers dramatically increases the chance of a sale. Chat helps you to answer queries faster than ever before, building brand credibility and giving you a greater chance to make that sale.
Save time and boost your team’s productivity
Chat saves your team countless hours by making responding to customers super easy, boosting overall team efficiency and productivity.
“The chat feature was so easy to set up and it's given my business a great opportunity to take my customer service to the next level. I love how customizable it is and how I can seamlessly switch between the chat and form view.”
Personalise your chat with our white-label solution
The eDesk Chat add-on is a white-labelled feature, meaning you can customise it to suit your brand, building further credibility and loyalty among customers.