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Elevate your customer engagement with our WhatsApp Integration

Provide outstanding customer service and unlock sales opportunities on WhatsApp, the most popular messaging app in the world, directly from our unified inbox.

Serve your shoppers faster and more effectively, where they are.

Connect with customers on WhatsApp Business and other 250+ channels, from one interface. Combine messages and valuable order details, so support teams can slash response time and improve customer satisfaction easily.

Automate WhatsApp messages and boost your team performance

Build smart flows, group messages and automatically assign them to agents. Leave the repetitive tasks with us and focus on delighting your customers and fostering long-lasting relationships.

Grow your business and serve your shoppers globally

Scale your sales and support internationally, without the need for multilingual agents. Enable your team to communicate on WhatsApp Business, in every language, with confidence, using our Auto-translation.

Full visibility of your team activities

Stay on top of key customer support trends, from all your channels, so you can make informed decisions faster on your team performance and workload, with advanced reports and insights.

“eDesk has consolidated all of our individual messaging platforms into one centralized mailbox. Now each issue comes in as one ticket, so we no longer have to dig through multiple inboxes and threads.”

David Meniane

Chief Financial Officer & Chief Operating Officer, CarParts.com

Empower support and connect with 2.5 Billion shoppers on WhatsApp today.

Already an eDesk client? Connect to WhatsApp here.