The All-in-One Help Desk for eCommerce
Provide outstanding customer service and unlock sales opportunities on WhatsApp, the most popular messaging app in the world, directly from our unified inbox.
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Connect with customers on WhatsApp Business and other 250+ channels, from one interface. Combine messages and valuable order details, so support teams can slash response time and improve customer satisfaction easily.
Build smart flows, group messages and automatically assign them to agents. Leave the repetitive tasks with us and focus on delighting your customers and fostering long-lasting relationships.
Scale your sales and support internationally, without the need for multilingual agents. Enable your team to communicate on WhatsApp Business, in every language, with confidence, using our Auto-translation.
Stay on top of key customer support trends, from all your channels, so you can make informed decisions faster on your team performance and workload, with advanced reports and insights.
Chief Financial Officer & Chief Operating Officer, CarParts.com
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