Aftership - eDesk Customer Support Software

Benefits

Streamline customer support with Aftership tracking data integrated into each customer ticket for quick access to relevant information.
Use smart snippets to automatically insert Aftership tracking data into responses and automated message templates for quicker personalization.

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Rithum

Connecting Rithum to eDesk will equip you with all the context you need to achieve positive outcomes for your customers. Reply to queries from your Rithum channels directly in eDesk and get visibility of order data including returns and cancellations your customers have made alongside the ticket in eDesk. You can also use the eDesk Rithum integration to connect 1 additional channel that eDesk doesn’t support natively. Sync and view order details in Rithum directly inside eDesk.

ChannelEngine

eDesk Chat

Make customers happier with real-time responses