Centralize & simplify all of your communications
Choose from over 300 no-code integrations to ensure all your channels are in one inbox for a single view of all customer communications.
Collaborate like never before
With the ability to respond to the customer, @mention across your teams, and securely share tickets externally, you can ensure you’re getting the right answers – lightning fast.
Reduce response times & increase productivity
AI automations within the inbox and tickets help your team eliminate repetitive and manual tasks from their to-do lists.
Understand your data to optimize processes
Powerful insights that can used to improve the understanding of the customer, increase product knowledge, and improve team management & processes.
Build a strong support foundation
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Start for freeBuild an efficient, loyalty-driving support team
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Start for freeStreamline and optimize your entire support operation
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Start for freeCustom workflows and reports for large-scale brands
Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.
Contact SalesEverything in essential
- 1 online store / marketplace
- Centralized support workspace
- Social messaging
- Live chat
- Rule-based automations
- AI powered chatbot*
Everything in essential, plus
- 5 online stores / marketplaces
- Ticket, agent & channel performance
- CSAT surveys
- 3rd party ticket collaboration
- Data migrations into eDesk
- Advanced sales, product & channel reports
- Chatbot branding removal
Everything in growth, plus
- 10 online stores / marketplaces
- Detailed Reporting Extracts
- Custom Roles & Permissions
- Custom Fields
- 2FA Access
- Assisted Onboarding & Training
everything in professional, plus
- Unlimited number of online stores/ marketplaces*
- JSON extracts for BI imports
- Multi-Brand workflows
- Dedicated account manager
- Tailored onboarding
$45$55
per agent/ month$99$125
per agent/ month$129$159
per agent/ month