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Centralize & simplify all of your communications

Choose from over 300 no-code integrations to ensure all your channels are in one inbox for a single view of all customer communications.

Collaborate like never before

With the ability to respond to the customer, @mention across your teams, and securely share tickets externally, you can ensure you’re getting the right answers – lightning fast.

Reduce response times & increase productivity

AI automations within the inbox and tickets help your team eliminate repetitive and manual tasks from their to-do lists.

Understand your data to optimize processes

Powerful insights that can used to improve the understanding of the customer, increase product knowledge, and improve team management & processes.

Essential

Build a strong support foundation

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Start for free
or try our pricing calculator
Growth

Build an efficient, loyalty-driving support team

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Start for free
or try our pricing calculator
ProfessionalMost Popular

Streamline and optimize your entire support operation

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Start for free
or try our pricing calculator
Enterprise

Custom workflows and reports for large-scale brands

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Contact Sales
or try our pricing calculator

Everything in essential

  • 1 online store / marketplace
  • Centralized support workspace
  • Social messaging
  • Live chat
  • Rule-based automations
  • AI powered chatbot*

Everything in essential, plus

  • 5 online stores / marketplaces
  • Ticket, agent & channel performance
  • CSAT surveys
  • 3rd party ticket collaboration
  • Data migrations into eDesk
  • Advanced sales, product & channel reports
  • Chatbot branding removal

Everything in growth, plus

  • 10 online stores / marketplaces
  • Detailed Reporting Extracts
  • Custom Roles & Permissions
  • Custom Fields
  • 2FA Access
  • Assisted Onboarding & Training

everything in professional, plus

  • Unlimited number of online stores/ marketplaces*
  • JSON extracts for BI imports
  • Multi-Brand workflows
  • Dedicated account manager
  • Tailored onboarding

$45$55

per agent/ month

$99$125

per agent/ month

$129$159

per agent/ month