eDesk logo

Dotz

Send/receive messages to/from your Dotz customers.

About Dotz

Dotz is a Brazilian loyalty program that’s used by millions of consumers to shop and earn rewards in their digital wallets. Dotz has partnered with more than 200 vendors in their award-winning marketplace, which offers furniture, electronics, toys, fashion, beauty, music, and more.

How does Dotz work with eDesk?

Once you connect your Dotz to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Dotz to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Dotz app?

Connecting your Dotz account to eDesk will allow you to see all your buyer messages from that Dotz account directly in your eDesk Mailbox.

You will also see the relevant Dotz customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Dotz will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Dotz channel reporting

Built in auto replies

Manage your Dotz marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Entdecken Sie über 250 weitere Anwendungen und Integrationen

Elkjop

About Elkjop Elkjøp (also known as Elgiganten) is the largest consumer electronics retailer in the Nordic Countries, with four hundred stores in six countries. How …

Leclerc

About Leclerc With more than 720 stores in France and over 80 stores abroad, E.Leclerc is one of France’s biggest hypermarket and cooperative society retail …

PcComponentes

About PcComponentes PcComponentes is the leading online retailer in Spain for electronic consumer goods. How does PcComponentes work with eDesk? Once you connect your PcComponentes …

Carrefour Spain

About Carrefour Spain With more than 12,225 stores in over 30 countries, Carrefour is one of the largest hypermarket retailers in the world. Carrefour receives …

Weitere Informationen über die Verwendung Ihrer personenbezogenen Daten und Ihre Rechte finden Sie in unserem Datenschutzhinweis.